Privacy policy

Sogemec Assurances undertakes to respect your privacy. Protecting your privacy and maintaining the confidentiality of your personal information is important to us.

This policy describes how Sogemec Assurances collects, uses, communicates and protects your personal information. Our practices with respect to your personal information comply with the Loi sur la Protection des renseignements personnels dans le secteur privé du Québec as well as other applicable laws and regulations. This policy does not apply to information that does not constitute “personal information” within the meaning of applicable privacy laws.

Liability

Sogemec Assurances is responsible for the protection and security of the personal information in its possession. All of our employees are required to protect the confidentiality of the personal information to which they have access and have signed a commitment, upon hire, which prohibits the disclosure of client information to unauthorized persons.

Person responsible for the privacy policy and protection of personal information

Sogemec Assurances inc.
Chantal Aubin, President and Chief Executive Officer

2, Complexe Desjardins
East Tower, 20th floor
P.O. Box 217 Desjardins Station
Montréal (Québec) H5B 1G9

514-350-5070

Collection of personal information

The personal information we collect about you is used to establish your identity and to prevent or detect fraud. We only collect the information necessary for the purpose of managing the file to the extent permitted by law.

As soon as you access the Sogemec Assurances website, as is the procedure for most websites, certain information that does not allow you to be personally identified is collected automatically. This includes, in particular, the country from which you access the site, the domain name and the IP address with which you access the site, as well as the type of browser and the operating system you use. Sogemec Assurances uses this information strictly for statistical purposes to analyze traffic to its website and to enable it to improve the visitor experience.

Cookies

Sogemec Assurances may use “cookies” to measure traffic to its site and to personalize your future use. This harmless technology is widespread on the Internet. It can in no way transmit computer viruses to your computer or allow you to be identified. You can refuse cookies at any time by simply modifying your browser’s configuration. If you refuse cookies, you will still have access to the site, but your navigation may be affected and you may not be able to take advantage of certain services if your acceptance is required.

Consent

Sogemec Assurances is required to obtain your consent before disclosing personal information about you. Under no circumstances do we sell or share personal information with other companies. However, we share your information with our partners for the purposes of administration, underwriting and acceptance of your insurance application.

Accessibility

You can access the personal information we have in your file upon request. You may consult and, if necessary, modify your file at any time by contacting us.

Accuracy of information

We make every effort to maintain the accuracy of your personal information and to ensure that it is complete and up-to-date. We generally rely on you to keep the information up-to-date, for example by providing us with your new address when you move, and other contact details. If you find any errors in our information or if information about you changes, you must notify us immediately so that we can make the necessary modifications. Just contact us at 514-350-5070 or 1-800-361-5303, or by email at

Security measures

We use appropriate security measures to protect your personal information from misuse or dissemination.

St-Jean-Baptiste holiday
For the St-Jean-Baptiste holiday, we inform you that our offices will be closed on Monday, June 24, 2024.